From the following URL you can lodge your complaints to Central Government or State Government.
For example: Like if you have problem with your Telcecom Provider you can lodge it to Department of Telecommunication (DoT)
http://www.pgportal.gov.in/Grievance.aspx
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From the following URL you can get your PF Balance to your mobile number.
http://epfindia.gov.in/MembBal.html
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From the following URL you can get the PF statement from the opening of PF account to till date like a passbook.
http://members.epfoservices.in
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Consumer Grievance
http://ccrc.in/submit_
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Procedure for filing complaint with ICRPC
http://www.consumergrievance.
Cover letter: You can use the printout of the e-mail response received against submitting the online form.
Consumer Grievance
http://ccrc.in/submit_
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Procedure for filing complaint with ICRPC
http://www.consumergrievance.
International Consumer Rights Protection Council (ICRPC) is a registered, non profit, non-political NGO, not supported financially from either Indian Government or elsewhere. We do not beg for
donations or advertisements to carry on this fearless social work. We have a team of dedicated professionals who work honorary for us.
PROCEDURE FOR FILING COMPLAINT WITH ICRPC
Individual complaint or a common joint complaint having same issue is accepted from individuals. Fee is payable by all individuals whether filing singly or part of a joint complaint.
The following procedure has to be followed strictly, else your complaint may be rejected and the non-refundable amount of Rs. 300 will not be refunded to you. We do not return the documents, hence, do not send any originals.
donations or advertisements to carry on this fearless social work. We have a team of dedicated professionals who work honorary for us.
PROCEDURE FOR FILING COMPLAINT WITH ICRPC
Individual complaint or a common joint complaint having same issue is accepted from individuals. Fee is payable by all individuals whether filing singly or part of a joint complaint.
The following procedure has to be followed strictly, else your complaint may be rejected and the non-refundable amount of Rs. 300 will not be refunded to you. We do not return the documents, hence, do not send any originals.
You need to prepare your complaint in the following manner:
Cover letter: You can use the printout of the e-mail response received against submitting the online form.
The complaint should be in the following sequence:
A) Page One:
1) Name
2) Address
3) Cell Number
4) Residence telephone no
5) Your E-mail address (very important, without this you will not receive the copy of notice).
2) Address
3) Cell Number
4) Residence telephone no
5) Your E-mail address (very important, without this you will not receive the copy of notice).
6) Payment details (transaction number or DD number, dated and bank). Refer S. No (C) 4.
B) Page Two:1) Name of Opposite party
2) Registered address of the Opposite Party
3) Telephone no.
4) E-mail of the chairman or company e-mail (this is necessary to provide else we will not be able to send the notice)
(Leave space)
6) Name and address of the branch with which you dealt and received defective product and services.
C) Page Three onwards:1) COMPLAINT: Mention a summary of your complaint. Do not be lazy and just refer to the pages for us to read.
B) Page Two:1) Name of Opposite party
2) Registered address of the Opposite Party
3) Telephone no.
4) E-mail of the chairman or company e-mail (this is necessary to provide else we will not be able to send the notice)
(Leave space)
6) Name and address of the branch with which you dealt and received defective product and services.
C) Page Three onwards:1) COMPLAINT: Mention a summary of your complaint. Do not be lazy and just refer to the pages for us to read.
We will not read your documents to discover your complaint. You have to write and tell us.
If possible provide date-wise facts: Refer to the page numbers of the attached documents as evidence when mentioning the date wise facts.
2) RELIEF: Mention what relief or settlement you are looking for against your complaint. Example: refund, replacement or rectification of defect, compensation, etc.
3) Documents (like bill, agreement, service report, your complaint to them, your notice to them, etc). Enclose only the xerox copies of supporting documents.
2) RELIEF: Mention what relief or settlement you are looking for against your complaint. Example: refund, replacement or rectification of defect, compensation, etc.
3) Documents (like bill, agreement, service report, your complaint to them, your notice to them, etc). Enclose only the xerox copies of supporting documents.
Don't send originals as we do not return the documents and destroy them after use.
4) Pay non-refundable fee amount of Rs 300 by netbanking. You can get the net banking details frompayment@consumergrievance.com
4) Pay non-refundable fee amount of Rs 300 by netbanking. You can get the net banking details frompayment@consumergrievance.com
Note the transaction reference number of your payment and mention this on the first page of the complaint at S No (A) 6.
5) If paying by cheque. Non-refundable fee of Rs. 300 to be paid by demand draft in favour of "ICRPC" payable at "Mumbai".
Local Mumbai account cheques & At Par cheques (only if AT PAR is written on the cheque) is also accepted.
Write your name behind the cheque. Please pin the cheque with the first page. (Despite our strict instructions we find many people sending us stapled cheques and without their names behind the cheque. Later these careless people waste our time in locating their torn, lost, or unidentified cheques.)
Write your name behind the cheque. Please pin the cheque with the first page. (Despite our strict instructions we find many people sending us stapled cheques and without their names behind the cheque. Later these careless people waste our time in locating their torn, lost, or unidentified cheques.)
Staple or tie with thread all your papers together in one bunch only.
Complaint documents in loose, unstapled, untied or in separate bunches will be rejected.
Once your case papers are ready, you need to fill online complaint registration form to get your complaint identification number. This number is given instantly on filling the form, and you need to mention this number on the top left corner of your complaint first page and also top left corner of your envelope. After this you are ready to send your complaint to ICRPC.
FILL ONLINE COMPLAINT APPLICATION FORM BY CLICKING THE FOLLOWING LINK. PLEASE NOTE YOU WILL GET ONLY ONE CHANCE TO FILL THE FORM. READ INSTRUCTIONS IN THE FORM CAREFULLY.
COMPLAINT FORM TO BE FILLED ONLINE (Click on this link)
Mention your complaint ID number on the top left corner of your complaint first page and also top left corner of your envelope. Send the stapled or tied complaint+documents+cheque through post / courier to:
Arun Saxena
B-9/55, Vijay Nagari
Ghodbunder Road
P.O. Kasarvadavali
Thane (West) 400601
PROCEDURE THAT WILL BE FOLLOWED BY ICRPC AFTER RECEIVING YOUR DOCUMENTS:1) After the receipt of your envelope, we will acknowledge the receipt of the same by e-mail. Please do not disturb us for next 60 days by asking about the status of your complaint or whether we have received it or not.
2) We will issue a legal notice within 60 days to the accused giving him a time limit of 7 to 15 days for settling your grievance. We will send you a copy of this notice to your e-mail address. If the complaint has been rejected due to not following the procedure, we will inform you within 60 days.
3) If you do not receive acknowledgement or copy of notice within 60 days, please write to mail@consumergrievance.com mentioning your name, OP name, and complaint number.
4) If your grievance is not settled after sending the notice, ICRPC will further help you with preparation of your case papers for filing in the consumer court. There will be nominal fee for preparation of case
papers. Please inform us about your intention of filing a case in the consumer court refering to the legal notice. You will not require a lawyer as we give free guidance after making the case papers till the final orders of the court. The judge in any consumer court cannot force you to hire a lawyer.
OTHER USEFUL INFORMATION
1) We operate through the internet, e-mail, and cater to the consumers across the world. So, it does not matter where you are located.
2) Please do not visit us without appointment and disturb us. We will not meet you under any circumstances.
3) Consumer courts take about 1 to 2 years (or even more at times) to settle the case. The consumer is expected to attend the court hearings at least 4 to 5 times in a year.
5) We shall do our best to settle your grievance.
ICRPC contact details:
Website: www.icrpc.org
SMS.: +91 9969828656 (No calls to this number)
Complaint documents in loose, unstapled, untied or in separate bunches will be rejected.
Once your case papers are ready, you need to fill online complaint registration form to get your complaint identification number. This number is given instantly on filling the form, and you need to mention this number on the top left corner of your complaint first page and also top left corner of your envelope. After this you are ready to send your complaint to ICRPC.
FILL ONLINE COMPLAINT APPLICATION FORM BY CLICKING THE FOLLOWING LINK. PLEASE NOTE YOU WILL GET ONLY ONE CHANCE TO FILL THE FORM. READ INSTRUCTIONS IN THE FORM CAREFULLY.
COMPLAINT FORM TO BE FILLED ONLINE (Click on this link)
Mention your complaint ID number on the top left corner of your complaint first page and also top left corner of your envelope. Send the stapled or tied complaint+documents+cheque through post / courier to:
Arun Saxena
B-9/55, Vijay Nagari
Ghodbunder Road
P.O. Kasarvadavali
Thane (West) 400601
PROCEDURE THAT WILL BE FOLLOWED BY ICRPC AFTER RECEIVING YOUR DOCUMENTS:1) After the receipt of your envelope, we will acknowledge the receipt of the same by e-mail. Please do not disturb us for next 60 days by asking about the status of your complaint or whether we have received it or not.
2) We will issue a legal notice within 60 days to the accused giving him a time limit of 7 to 15 days for settling your grievance. We will send you a copy of this notice to your e-mail address. If the complaint has been rejected due to not following the procedure, we will inform you within 60 days.
3) If you do not receive acknowledgement or copy of notice within 60 days, please write to mail@consumergrievance.com mentioning your name, OP name, and complaint number.
4) If your grievance is not settled after sending the notice, ICRPC will further help you with preparation of your case papers for filing in the consumer court. There will be nominal fee for preparation of case
papers. Please inform us about your intention of filing a case in the consumer court refering to the legal notice. You will not require a lawyer as we give free guidance after making the case papers till the final orders of the court. The judge in any consumer court cannot force you to hire a lawyer.
OTHER USEFUL INFORMATION
1) We operate through the internet, e-mail, and cater to the consumers across the world. So, it does not matter where you are located.
2) Please do not visit us without appointment and disturb us. We will not meet you under any circumstances.
3) Consumer courts take about 1 to 2 years (or even more at times) to settle the case. The consumer is expected to attend the court hearings at least 4 to 5 times in a year.
5) We shall do our best to settle your grievance.
ICRPC contact details:
Website: www.icrpc.org
SMS.: +91 9969828656 (No calls to this number)
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